Hear from Our Customers
You’re not looking for a sales pitch. You need someone who can diagnose the actual problem, fix it correctly, and not disappear when the next storm rolls through.
That’s what matters when you’re dealing with a leak dripping into your living room or shingles scattered across your lawn after a nor’easter. You need a roofing contractor who shows up, communicates clearly, and has the skills to handle whatever Massachusetts weather throws at your home.
We’ve been doing roof repair in West Newbury since 2006. We know how ice dams form on these older homes. We understand how thermal shock from those 30-degree temperature swings cracks sealant and loosens flashing. And we know you’re not interested in replacing your entire roof if a targeted repair will actually hold up.
You get honest assessment, quality work, and someone who answers the phone when you call back. That’s it.
Paradise Remodeling Inc is a local roofing company serving West Newbury and the North Shore. We’re an Owens Corning Preferred Contractor, which means we meet strict standards for quality and reliability that most contractors don’t.
We’re licensed, insured, and we’ve spent nearly two decades learning how roofs fail in this specific climate. West Newbury homes face unique challenges – the historic properties near the Artichoke River, the colonial-era construction methods, the heavy snow loads every winter.
You’re not hiring a crew that learned roofing in a different state. You’re working with people who’ve repaired hundreds of roofs in Essex County and know exactly what holds up here and what doesn’t.
First, we come out and actually look at your roof. Not from the ground with binoculars – we get up there and inspect the damage, the surrounding area, and anything else that might cause problems down the road.
Then we explain what we found in plain language. If you’ve got a simple flashing issue, we’ll tell you that. If the problem is bigger, we’ll walk you through your options and what each one costs. No pressure, no upselling to a full replacement if you don’t need one.
Once you approve the work, we schedule it fast. For emergency roof repair, we can often get someone out the same day or next day. For planned repairs, we work around your schedule.
The actual repair depends on what’s wrong. Leak repairs usually involve identifying the entry point, replacing damaged materials, and sealing everything properly. Storm damage repair might mean replacing shingles, fixing structural issues, or addressing multiple problem areas. We clean up completely when we’re done – no nails in your driveway, no debris in your yard.
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Roof leak repair is our most common call. Water finds the smallest gaps, and Massachusetts weather makes those gaps bigger every year. We trace leaks to their source, fix the underlying issue, and make sure water stays outside where it belongs.
Ice dam removal and prevention matters here. West Newbury gets hit hard every winter, and ice dams cause thousands in damage when they’re ignored. We remove existing dams safely and address the ventilation or insulation issues that caused them.
Storm damage roof repair covers everything from missing shingles after high winds to structural damage from fallen branches. We work with your insurance company if needed and document everything properly for your claim.
Shingle replacement, flashing repair, valley fixes, chimney flashing, skylight leaks – if it’s part of your roofing system and it’s broken, we fix it. We also handle complete roof replacements when repair isn’t the right answer anymore, but we’ll be straight with you about whether you’re at that point or not.
Emergency roofing services are available 24/7 because leaks don’t wait for business hours. If you’ve got water coming in right now, call us right now.
Most roof repairs in West Newbury run between $380 and $1,800, with the typical job landing around $1,100. But that’s a wide range because “roof repair” covers everything from replacing a few shingles to fixing extensive storm damage.
A simple leak repair where we’re replacing flashing or sealing around a vent might cost $400-$600. If we’re replacing a section of damaged shingles and the underlayment beneath them, you’re looking at $800-$1,200 depending on the size and your roof’s pitch. Major repairs involving structural work, multiple problem areas, or hard-to-access sections will cost more.
The real answer is we need to see what’s actually wrong. We give you a clear quote before starting any work, and we break down exactly what you’re paying for. No surprises, no “we found additional issues” upcharges unless we genuinely discover something that wasn’t visible during the initial inspection – and we’ll call you before doing that work.
Age is the first factor. If your roof is under 15 years old and the damage is localized, repair almost always makes sense. If you’re at 20+ years and you’re calling us for the third time in two years, replacement is probably the smarter move financially.
Extent of damage matters. One section of damaged shingles from a fallen branch? That’s a repair. Widespread curling, multiple leaks in different areas, or significant granule loss across the whole roof? You’re likely looking at replacement.
We’ll tell you honestly which situation you’re in. If repair will buy you another 5-7 good years, we’ll recommend that. If we’re going to be back next year fixing a different section, we’ll say so. Some contractors push replacement because the ticket is bigger. We’d rather you trust us for the long term than maximize one job.
The other consideration is what’s underneath. Sometimes we get up there for what looks like a simple repair and find the decking is rotted or the underlayment has failed in multiple spots. At that point, patching the surface doesn’t solve your actual problem.
Yes, and it’s a major issue in West Newbury every winter. Ice dams form when heat escapes through your attic, melts the snow on your roof, and that water refreezes at the eaves where the roof is colder. The ice builds up, creates a dam, and forces water under your shingles.
For existing ice dams, we remove them safely without damaging your roof. A lot of homeowners try chipping away at ice or using heat cables incorrectly and end up causing more damage than the dam itself.
For prevention, we look at the root cause. Usually it’s inadequate attic insulation, poor ventilation, or both. Heat shouldn’t be escaping through your roof in the first place. We can add proper ventilation, improve insulation, or install ice and water shield in vulnerable areas during a roof replacement.
If you’re getting ice dams every winter, you’re also dealing with the long-term damage they cause – deteriorated shingles, rotted fascia, water damage in your walls and ceilings. Fixing that costs a lot more than preventing it. We can assess your specific situation and recommend the most cost-effective solution.
For genuine emergencies – active leaks, storm damage, or anything that’s causing immediate damage to your home – we can usually get someone out the same day if you call early enough. Next day at the latest.
We keep our schedule flexible specifically for this reason. Massachusetts weather doesn’t give you warning, and when a nor’easter rips shingles off your roof at 2 AM, you can’t wait three weeks for an appointment.
Emergency roof repair might be temporary at first. If we’re coming out during a storm or late at night, the priority is stopping the immediate damage – tarping the area, sealing the leak, making it weathertight. Then we come back when conditions are safe to do the permanent repair properly.
We’re available 24/7 for emergency calls. That’s not an answering service or a voicemail – you’ll reach someone who can actually help you and dispatch a crew if needed. We’ve been serving West Newbury and Essex County long enough to know that roof emergencies don’t respect business hours.
Yes. We hold a Massachusetts Home Improvement Contractor license and carry full liability insurance and workers’ compensation coverage. You can verify our license status anytime through the state.
This matters more than most homeowners realize. If an unlicensed contractor falls off your roof, you could be liable. If they damage your property and don’t have insurance, you’re paying to fix it. If they do substandard work and disappear, you have zero recourse.
We’re also an Owens Corning Preferred Contractor, which requires meeting specific standards for business practices, customer satisfaction, and technical expertise. It’s not just a marketing badge – they audit contractors and remove that status if you don’t maintain their requirements.
Our BuildZoom score puts us in the top 8% of Massachusetts contractors. That score is based on licensing, insurance, complaint history, project history, and other verified data. You’re not taking our word for it – third parties have checked our credentials and track record.
Yes, we work with insurance companies regularly and can help you through the claims process. Storm damage roof repair is one of the most common insurance claims homeowners file, and the process can be confusing if you haven’t done it before.
We’ll document the damage thoroughly with photos and detailed notes about what needs repair. When the adjuster comes out, we can meet them on-site and walk through the damage together. Sometimes adjusters miss things or underestimate the scope – having a roofing contractor there who knows what to look for protects your interests.
We provide detailed estimates that break down materials and labor in the format insurance companies expect. If there’s a discrepancy between what the adjuster approved and what actually needs to be done, we’ll advocate for you and explain why additional work is necessary.
One thing to know: we work for you, not your insurance company. Our job is to fix your roof correctly, not to hit their budget number if it’s not adequate. Most claims go smoothly, but when they don’t, you want someone in your corner who knows how to navigate that process and document everything properly.
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