Hear from Our Customers
A small leak doesn’t stay small. Water finds its way into insulation, framing, ceilings, and walls. What starts as a drip becomes a claim, a mold issue, or a full replacement you weren’t planning for.
You’re looking at this because something’s wrong. Maybe you spotted missing shingles after last week’s wind. Maybe there’s a stain spreading across your ceiling. Either way, waiting costs more than fixing it now.
We’ve been repairing roofs in Massachusetts since 2006. We know what ice dams do to valleys and flashings. We know how thermal shock from temperature swings cracks sealant and lifts edges. And we know that most homeowners in Townsend don’t need a new roof—they need someone who can actually repair the one they have without upselling them into a full tear-off.
You get an honest assessment, a repair that holds up through New England winters, and no pressure to replace what doesn’t need replacing. That’s it.
Paradise Remodeling Inc is a fully licensed Massachusetts contractor and an Owens Corning Preferred Contractor. That certification isn’t handed out—it requires meeting strict standards for quality, customer service, and reliability.
We’re based locally and we’ve worked on hundreds of roofs across Middlesex County. Townsend homes deal with the same weather extremes we all do: ice, wind, humidity, and those 30-degree temperature swings that crack shingles and loosen flashing. We’ve seen it all, and we know how to fix it right.
You won’t get a sales pitch. You’ll get someone who looks at your roof, tells you what’s wrong, and explains what it takes to fix it. No exaggeration, no scare tactics.
First, we schedule a time that works for you. We come out, get on the roof, and inspect the damage—not just the obvious stuff, but the areas around it. Leaks rarely start where the water shows up inside.
We take photos, measurements, and notes. Then we walk you through what we found, what needs to be repaired, and what your options are. If your insurance might cover it, we’ll tell you. If it’s a simple fix, we’ll tell you that too.
Once you approve the work, we order materials and get it on the schedule. Most repairs happen within a week unless we’re in peak storm season. We use quality products—often Mule Hide or Owens Corning—because they last and because we warranty our work.
The crew shows up on time, protects your property, completes the repair, and cleans up afterward. You get a walkthrough when it’s done so you can see exactly what was fixed. Then we follow up to make sure everything’s holding up the way it should.
Ready to get started?
Every repair starts with a full inspection. We check shingles, flashing, valleys, vents, chimneys, and underlayment. If there’s hidden damage, we find it before it becomes your problem later.
We handle storm damage, leak repairs, missing or damaged shingles, ice dam damage, flashing replacement, and emergency tarping. If a winter storm rips off part of your roof at 9 p.m., we’ll come out and tarp it so you’re not dealing with interior damage while you wait for repairs.
Townsend sits right in the path of nor’easters and freeze-thaw cycles that destroy roofs faster than most climates. Your home is worth over $400,000 on average here—protecting that investment means addressing roof issues fast. Water damage claims in Massachusetts average $5,000 to $10,000, and most of that is preventable if the roof gets fixed early.
We also work directly with insurance companies if your damage is covered. We document everything, provide estimates, and communicate with adjusters so you’re not stuck playing middleman.
If the damage is localized—like a section of missing shingles, a leaking valley, or damaged flashing—you probably need a repair, not a replacement. Most roofs in Townsend are asphalt shingle, and they’re designed to last 20 to 30 years depending on the product and how well they’ve been maintained.
We look at the age of your roof, the extent of the damage, and the condition of the surrounding materials. If your roof is 25 years old and failing in multiple areas, replacement makes sense. But if it’s 10 years old and you just have storm damage in one zone, a repair will buy you another decade or more.
We’re not going to sell you a replacement if a repair will do the job. You’ll get an honest recommendation based on what’s actually up there, and we’ll explain the pros and cons of each option so you can make the call.
It depends on what caused the damage. Most homeowners insurance in Massachusetts covers wind and hail damage, which is common here. If a storm blew shingles off or hail dented your roof, there’s a good chance your policy covers it.
Insurance typically won’t cover damage from wear and tear, poor maintenance, or age-related deterioration. But if a tree branch fell on your roof or ice dams caused sudden damage, that’s usually a covered event.
We help with the claims process. We document the damage with photos, provide a detailed estimate, and work with your adjuster to make sure nothing gets missed. A lot of homeowners don’t realize their damage qualifies until we walk them through it. If you’re not sure, call us—we’ll take a look and let you know if it’s worth filing a claim.
Most repairs take anywhere from a few hours to a full day, depending on the scope. If we’re replacing a small section of shingles or resealing flashing, that’s a half-day job. If we’re repairing storm damage across multiple areas or dealing with underlying deck damage, it might take a day or two.
Weather plays a role too. We can’t install shingles in heavy rain or when temperatures drop below freezing, so sometimes we have to wait for a clear window. But we’ll tarp and secure your roof in the meantime so you’re protected.
From the time you call to the time the work is done, you’re usually looking at one to two weeks unless it’s an emergency. We keep you updated throughout the process and we don’t leave jobs half-finished. Once we start, we finish.
Ice dams are the biggest culprit in this area. When your attic isn’t properly insulated or ventilated, heat escapes and melts snow on the roof. That water runs down, refreezes at the eaves, and creates a dam. Water backs up under the shingles and leaks into your home.
Flashing failures are another common cause. Flashing is the metal that seals joints around chimneys, vents, and valleys. Over time, sealant degrades, metal corrodes, or fasteners loosen. When that happens, water gets in.
Storm damage is obvious—high winds lift shingles, hail cracks them, and branches puncture them. But even small issues like a cracked shingle or a popped nail can let water in. Massachusetts weather is tough on roofs. Temperature swings of 20 to 30 degrees in a single day cause materials to expand and contract, and that stress adds up.
Yes, but there are limitations. We can repair roofs in winter as long as temperatures are above freezing and conditions are safe. Shingle adhesive needs warmth to seal properly, so if it’s too cold, we use special cold-weather materials or we wait for a warmer day.
Emergency repairs happen year-round. If your roof is leaking in January, we’re not going to tell you to wait until spring. We’ll tarp it, stop the leak temporarily, and schedule the permanent fix as soon as weather allows.
Winter is actually a smart time to address certain issues, especially ice dam damage. We can see exactly where the problems are, remove the ice safely, and repair the underlying damage before the next storm hits. Just know that scheduling can be tighter in winter because everyone’s dealing with the same weather-related damage at once.
It depends entirely on what needs fixing. A simple shingle replacement might run a few hundred dollars. Repairing flashing, fixing a valley, or addressing ice dam damage can range from $500 to $2,000. Larger repairs involving deck replacement or multiple problem areas can go higher.
We don’t give ballpark estimates over the phone because every roof is different. What looks like a small leak might involve hidden water damage that needs addressing, or it might be a quick fix. We need to see it in person.
What we will tell you: we price fairly, we don’t inflate costs, and we explain exactly what you’re paying for. You’ll get a written estimate before any work starts, and we won’t surprise you with add-ons unless we find something unexpected—and even then, we’ll call you first. Most homeowners in Townsend are looking at anywhere from $800 to $3,000 for a typical repair, but that’s just a range. Let us look at yours and we’ll give you a real number.
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