Hear from Our Customers
You’re dealing with water stains on your ceiling. Or shingles in your yard after last night’s wind. Maybe you’ve got ice dams forming again and you know what that means.
A roof problem doesn’t wait for a convenient time. It gets worse while you’re trying to figure out who to call.
You need someone who understands how Massachusetts weather beats up roofs—the freeze-thaw cycles, the nor’easters, the ice dams that force water where it shouldn’t go. Someone who’s seen it all and knows exactly how to fix it so it actually holds up.
That’s what you get with us. We respond quickly, diagnose the real problem (not just the visible symptom), and repair it with materials built for New England conditions. Your roof protects everything inside your home. The repair should reflect that.
Paradise Remodeling Inc has spent over a decade handling roofing projects across Essex County. We’re an Owens Corning Preferred Contractor, which means we’ve met strict standards for quality work and customer service.
Newbury homeowners face specific challenges. The coastal location means salt air that accelerates wear. Winter brings heavy snow loads and ice dams. Spring storms test every weak point in your roof system.
We’ve repaired hundreds of roofs in this area. We know what fails first on older homes. We know which materials hold up and which don’t. And we know how to work with insurance companies when storm damage is involved, because we’ve walked dozens of homeowners through that process.
First, we schedule an inspection—usually within 24 hours if it’s urgent. We get on your roof and look at everything, not just the obvious problem spot. Leaks rarely happen directly above the water stain you see inside.
We take photos and measurements. Then we sit down with you and explain what’s actually wrong, what caused it, and what it’ll take to fix it properly. You get a clear estimate with no surprise charges later.
Once you approve the work, we order materials and schedule the repair. Most repairs take one to three days depending on scope. We protect your property during the work, clean up completely when we’re done, and do a final walkthrough with you to make sure everything’s right.
If insurance is involved, we document everything they’ll need and can work directly with your adjuster. You shouldn’t have to translate between your insurance company and your contractor.
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Every repair starts with finding the actual source of the problem. Water travels along rafters and sheathing before it drips through your ceiling, so the visible damage inside rarely lines up with the roof failure point.
We handle shingle replacement, flashing repairs, valley work, and chimney sealing. If you’ve got ice dam damage, we fix the entry points and can discuss ventilation improvements to prevent future dams. Storm damage often means more than missing shingles—we check for compromised decking and structural issues.
Newbury’s location near the coast means your roof takes a beating from salt air and wind-driven rain. We use materials rated for coastal exposure and install them according to manufacturer specs, not shortcuts. That matters when the next nor’easter rolls through.
You also get documentation for your records and warranty information on both materials and labor. If we install new shingles, you’ll know exactly what coverage you have and for how long.
We respond to emergency calls within 24 hours in most cases, including weekends and holidays. When you’ve got active water coming into your home, waiting until Monday isn’t an option.
An emergency response usually means temporary weatherproofing first—tarping, sealing, or whatever it takes to stop additional water damage while we assess the full scope. Then we schedule the permanent repair as quickly as materials and weather allow.
Keep in mind that some repairs can’t be done safely in certain conditions. We won’t put our crew on an icy roof in a snowstorm. But we will protect your home and get the real work done as soon as conditions are reasonable.
It depends on your policy, your deductible, and the cause of damage. Most homeowners insurance covers sudden damage from storms, falling trees, or wind. It typically doesn’t cover damage from lack of maintenance or normal wear and tear.
We document everything with photos and detailed notes. If you’re filing a claim, we can provide the documentation your insurance company needs and work with their adjuster during the inspection. We’ve done this many times.
One thing to know: insurance companies often send adjusters who haven’t been on a roof in years, if ever. Having a contractor who knows what they’re looking at helps make sure legitimate damage doesn’t get missed or downplayed.
Age is the first indicator. If your roof is over 20 years old and you’re having problems, replacement usually makes more sense than pouring money into repairs. Asphalt shingles have a lifespan, and once they’re past it, issues multiply fast.
If the damage is localized—one section hit by a fallen branch, or a valley that’s failing—repair is usually the right call. If you’re seeing widespread curling, missing granules across large areas, or multiple leak points, that’s your roof telling you it’s done.
We’ll be straight with you about what we find. If repair makes sense, we’ll repair it. If you’re six months away from needing a full replacement anyway, we’re not going to sell you a repair that’s just delaying the inevitable. You deserve an honest assessment, not a sales pitch.
Ice dams form when heat escapes through your roof, melts snow, and that water refreezes at the cold roof edge. The ice builds up and forces water back under your shingles. That’s when you get leaks and interior damage.
Massachusetts winters create perfect ice dam conditions—cold temperatures with intermittent warming periods. Newbury gets hit hard because of the coastal weather patterns that bring temperature swings.
Prevention involves proper attic insulation and ventilation so your roof stays cold and snow doesn’t melt unevenly. We can assess your ventilation during a repair and recommend improvements. Fixing the leak is step one. Making sure it doesn’t happen again is step two.
Small repairs—replacing a few shingles or resealing flashing—typically run a few hundred dollars. Larger repairs involving multiple areas, decking replacement, or structural work can reach several thousand.
The honest answer is we can’t quote you over the phone. Every roof is different. Access difficulty, material matching, extent of hidden damage—all of that affects cost. We need to see it.
What we can promise is a clear, itemized estimate before any work starts. You’ll know what you’re paying for and why. No padding, no surprise charges when the job’s done. Labor costs in Massachusetts are higher than national averages, but you’re paying for skilled work that holds up in harsh conditions.
Yes. We work on residential homes and commercial properties throughout Newbury and Essex County. The approach is similar—find the problem, fix it right, use quality materials—but commercial projects often involve different roofing systems.
Flat or low-slope commercial roofs have different failure points than residential pitched roofs. We’re experienced with both. We also understand that business owners need repairs done quickly and with minimal disruption to operations.
Whether it’s your home or your business, the goal is the same: a roof that doesn’t leak and holds up to whatever New England weather throws at it next. We’ve handled everything from small residential repairs to large commercial restoration projects.
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