Hear from Our Customers
You’re not calling a roofer because everything’s fine. Something’s leaking, damaged, or keeping you up at night wondering if the next storm will make it worse.
Here’s what changes when your roof is actually fixed right. You stop worrying every time rain hits. You’re not climbing into the attic with a flashlight looking for water stains. Your insurance company isn’t sending you denial letters because the damage wasn’t documented properly.
A solid roof means your heating bill isn’t subsidizing the outdoors all winter. It means your home value stays intact instead of dropping because an inspector found soft spots or missing shingles. And it means you’re not dealing with mold, ruined insulation, or ceiling damage that costs ten times more than the original repair would have.
When we handle your roof repair in Georgetown, you get documentation for your insurance claim if you need it. You get materials that hold up to ice dams and thermal shock, not whatever’s cheapest. And you get workers who actually show up when they say they will, because they work for us directly.
We’ve been handling roof repairs and full roofing projects across Georgetown and the surrounding area for nearly two decades. We’re an Owens Corning Preferred Contractor, which means we meet their standards for quality and reliability, not just ours.
We don’t use subcontractors. The crew that shows up works directly for us, which means quality control stays in our hands from start to finish. We’re licensed and insured in Massachusetts, and we’ve built our reputation on doing the job right instead of doing it fast.
Georgetown homeowners deal with specific challenges. Ice dams are brutal here in winter. Temperature swings crack and warp materials that aren’t built for New England. And when storms roll through, you need someone who understands how to document damage properly so your insurance claim doesn’t get kicked back.
We know this area. We know the weather. And we know what it takes to keep a roof intact when Georgetown winters do their worst.
First, we come out and inspect your roof. Not a quick glance from the driveway, an actual inspection where we document what’s wrong, what caused it, and what needs to happen to fix it. If you’re filing an insurance claim, we make sure you have the photos and details you need.
Then we give you a straightforward estimate. No hidden fees, no upselling you on work that doesn’t need to happen yet. If it’s an emergency, we prioritize getting a temporary fix in place within 24 hours so you’re not dealing with active leaks while we line up the full repair.
When we do the work, we use materials designed for Massachusetts weather. That means products that handle freeze-thaw cycles, ice dams, and the kind of temperature swings that destroy cheaper materials in a few seasons. We pull permits when required, follow local building codes, and clean up when we’re done.
After the repair, you get documentation of what we did and warranty information. If something doesn’t look right or you have questions, you call us directly. No phone trees, no runaround.
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Every roof repair we handle in Georgetown starts with a full inspection. You’re not paying for guesswork. We identify the damage, the cause, and any related issues that might turn into problems later if they’re ignored now.
You get materials that match your existing roof and meet manufacturer specs. If you have an Owens Corning roof, we’re using Owens Corning products. If you need Mule Hide or another premium material, we source it correctly. Mismatched repairs void warranties and fail faster, so we don’t cut corners there.
Storm damage is common here. High winds, ice dams, and hail all cause specific types of damage that aren’t always obvious from the ground. We document everything with photos and detailed notes, which matters when you’re dealing with your insurance company. Most homeowners don’t realize their policy requires notification within 24 hours of discovering damage, and poor documentation is one of the top reasons claims get denied.
If it’s an emergency, we respond fast. Active leaks get same-day or next-day service. Storm damage gets handled within 24 to 48 hours. And if your roof needs temporary protection while we wait on materials or insurance approval, we tarp it properly so you’re not dealing with water intrusion in the meantime.
Most roof leak repairs in Massachusetts run between $400 and $900, but that’s a wide range because every situation is different. A simple flashing repair costs a lot less than replacing a section of decking that’s rotted out from long-term water damage.
The size of the damaged area matters. So does the type of roofing material you have. Asphalt shingles are straightforward to repair. Slate or tile costs more because the materials are expensive and the labor is specialized.
If your damage is from a storm and your insurance is covering it, your out-of-pocket cost might just be your deductible. If it’s wear and tear or a maintenance issue, you’re paying the full amount. We give you a clear estimate up front so you know exactly what you’re looking at before any work starts.
If you have an active leak, we prioritize getting someone out within 24 hours. That’s not a marketing promise, that’s how we actually schedule emergency work. You’re not waiting days while water pours into your attic.
After major storms, response times can stretch to 24 to 48 hours because everyone in Georgetown is calling at once. But we triage based on severity. An active leak gets handled before cosmetic damage that can wait a few days.
When we can’t get to the full repair immediately, we’ll tarp or temporarily seal the damaged area so you’re protected while we line up materials and schedule the complete fix. The goal is stopping further damage as fast as possible, then doing the permanent repair correctly instead of rushing through it.
It depends on what caused the damage. Insurance typically covers sudden events like storm damage, wind, hail, or falling trees. It usually doesn’t cover wear and tear, aging, or damage from lack of maintenance.
The key is documentation. Your insurance company needs proof of what happened, when it happened, and what the damage looks like. We take detailed photos and provide written assessments that give you what you need to file a claim properly.
Massachusetts homeowners insurance policies require you to notify them within 24 hours of discovering damage. Missing that window can complicate your claim. And if you don’t document the damage correctly, they can deny the claim even if the damage is legitimately covered. We’ve worked with enough insurance companies to know what they’re looking for, and we make sure you have it.
Ice dams are the biggest culprit. When heat escapes through your attic, it melts snow on your roof. That water runs down to the colder eaves and refreezes, creating a dam that traps water behind it. That trapped water works its way under shingles and into your home.
Thermal shock is another major issue here. Georgetown gets temperature swings of 20 to 30 degrees within hours, especially in spring and fall. That constant expansion and contraction cracks shingles, loosens nails, and breaks down sealants faster than in climates with stable temperatures.
Heavy snow loads stress your roof structure. High winds during winter storms lift shingles and tear off flashing. And freeze-thaw cycles get into any existing crack or gap, widening it every time water freezes and expands. Materials that aren’t designed for New England weather fail fast under these conditions, which is why we only use products rated for this climate.
If the damage is localized to one area and your roof is less than 15 years old, repair usually makes sense. A few missing shingles, isolated leak, or small section of damaged flashing doesn’t mean you need to replace the entire roof.
But if you’re seeing damage in multiple areas, your roof is over 20 years old, or the decking underneath is compromised, replacement is often the smarter move. Pouring money into repairs on a roof that’s near the end of its lifespan means you’ll be replacing it soon anyway.
We’ll tell you honestly what makes sense. If repair gets you another five to ten years and you’re planning to sell before then, repair might be the right call. If you’re staying long-term and the roof is already showing age, replacement saves you from dealing with escalating repair costs every year. We’re not here to upsell you, we’re here to give you the information you need to make the right decision for your situation.
No. Every person who works on your roof is a direct employee of Paradise Remodeling Inc. That’s not common in this industry, but it’s how we maintain quality control.
When companies use subcontractors, they lose control over who shows up, how the work gets done, and whether it meets their standards. The cheapest subcontractor isn’t usually the best one, but they’re often the one who gets the job because the general contractor is trying to maximize their margin.
We pay our crew directly. We train them. We supervise the work. And if something isn’t right, we fix it immediately because the people doing the work answer to us, not to some third-party labor broker. That structure costs us more, but it means you get consistent quality instead of rolling the dice on whoever was available that week.
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