Hear from Our Customers
You stop worrying every time it rains. Your heating bill stops climbing because warm air isn’t escaping through damaged shingles. You’re not calling your insurance company in a panic after the next storm rolls through.
A solid roof means you’re not dealing with water stains on your ceiling or scrambling to find buckets when the forecast looks bad. It means your home value holds steady instead of dropping because an inspector flags roofing issues during a sale.
Most homes in Pepperell were built around 1972. That’s over 50 years of New England winters, summer heat, and everything in between beating down on your roof. If yours hasn’t been replaced in the last 20 to 30 years, you’re already past the typical lifespan of asphalt shingles in this climate. The question isn’t if it needs attention—it’s how much longer you want to wait before a small problem becomes an expensive one.
Paradise Remodeling Inc isn’t new to this. We’ve been serving Pepperell and the surrounding Massachusetts communities for nearly two decades, handling everything from minor roof repairs to full replacements. We’re licensed, insured, and ranked in the top 8% of contractors across the state.
We’re also an Owens Corning Preferred Contractor, which means we’ve met strict standards for quality and reliability. That’s not something they hand out to just anyone. We work with premium products like Mule-Hide Roofing systems because they hold up in Massachusetts weather—and because we’re not interested in coming back to fix the same problem twice.
You’ll work directly with Feliciano, who owns the company and manages every project. No middleman, no runaround. Just someone who’s been in this business long enough to know what matters: doing the work right and keeping you informed the whole way through.
First, we come out and look at your roof. Not a quick glance from the driveway—an actual inspection where we check for storm damage, worn shingles, flashing issues, and anything else that could cause problems down the line. If you’re dealing with an insurance claim, we know what adjusters look for and can help document everything properly.
Then we walk you through what we found. No jargon, no upselling. Just a clear explanation of what needs to be fixed, why it matters, and what it’s going to cost. If there are multiple options, we’ll lay them out so you can make the call that fits your budget and timeline.
Once you’re ready to move forward, we handle the work from start to finish. That includes pulling permits if needed, ordering materials, protecting your property during the job, and cleaning up when we’re done. We don’t disappear halfway through or leave you guessing about what’s happening next.
After the work’s complete, you get a walkthrough to make sure everything’s been handled the way we said it would be. And if something comes up later, you’re not calling a disconnected number. We’re local, we’re licensed, and we’re still going to be here.
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We handle roof replacements, repairs, storm damage restoration, and ongoing maintenance. That covers everything from replacing old asphalt shingles to fixing leaks, addressing wind or hail damage, and making sure your roof is ready for another Massachusetts winter.
In Pepperell, where the median home was built in 1972, most roofs are well past their prime. Asphalt shingles typically last 20 to 30 years in New England’s climate before they start failing. If your roof is older than that, you’re looking at cumulative wear that only gets worse with every freeze-thaw cycle and summer storm.
We also work with your insurance company if you’ve had storm damage. Insurance adjusters don’t always catch everything, and their job is to minimize what the company pays out. Our job is to document the full extent of the damage so you’re not stuck paying out of pocket for repairs that should be covered.
Beyond replacements, regular maintenance matters. A yearly inspection can catch small issues before they turn into expensive problems—especially if your roof is over 15 years old. Ignoring early warning signs doesn’t make them go away. It just makes the repair bill bigger when you finally have no choice but to deal with it.
It depends on the age of your roof and the extent of the damage. If you’re dealing with a few missing or damaged shingles and your roof is less than 15 years old, a repair usually makes sense. But if your roof is over 20 years old and you’re seeing multiple problem areas—curling shingles, granule loss, leaks in more than one spot—you’re better off replacing it.
Asphalt shingles in Massachusetts typically last 20 to 30 years. After that, the material starts breaking down from constant exposure to freeze-thaw cycles, UV rays, and storms. Patching an old roof might buy you a year or two, but you’ll likely end up replacing it soon anyway. At that point, you’re just spending money twice.
We’ll tell you honestly what makes sense after we inspect your roof. If a repair will actually solve the problem, we’ll say so. If you’re throwing good money after bad, we’ll tell you that too.
Call your insurance company first to start a claim, then call us to document the damage. Insurance adjusters don’t always catch everything, and they’re motivated to pay out as little as possible. We know what storm damage looks like and how to document it properly so your claim reflects the full scope of what needs to be fixed.
Take photos if it’s safe to do so, but don’t get on your roof yourself. If you’ve got visible damage like missing shingles or dents in your gutters, that’s a good sign there’s more going on that you can’t see from the ground. Wind and hail damage often affects underlayment and flashing, not just the surface shingles.
In Massachusetts, over 22% of residential roof replacements happen because of storm damage. You’re not alone in dealing with this, and you shouldn’t have to navigate the insurance process by yourself. We’ve done this enough times to know how to handle it.
Most residential roof replacements take two to four days, depending on the size of your home, the complexity of the roof, and the weather. If we run into unexpected issues like rotted decking that needs to be replaced, it might take a bit longer. We’ll let you know upfront if that’s the case.
Weather can delay things. We’re not going to install your roof in the middle of a rainstorm or when ice is forming overnight. That’s how you end up with problems later. If the forecast looks bad, we’ll reschedule rather than rush through it.
You don’t need to leave your home during the work, but it’s going to be loud. If you work from home or have young kids who nap during the day, plan accordingly. We’ll also protect your landscaping and clean up debris at the end of each day so you’re not dealing with nails in your driveway.
It depends on the size of your roof, the materials you choose, and how much damage we’re dealing with. A basic repair might cost a few hundred dollars. A full replacement on an average-sized home typically runs several thousand, but that varies based on whether we’re replacing underlayment, fixing decking, or dealing with complex flashing around chimneys and valleys.
We don’t give ballpark estimates over the phone because every roof is different. What looks like a simple fix from the ground might involve hidden damage once we get up there. We’d rather inspect your roof first and give you an accurate number than lowball you and surprise you with extra costs later.
If you’re working with insurance, your out-of-pocket cost might just be your deductible. We’ll work with your adjuster to make sure the claim covers what it should. If you’re paying out of pocket, we’ll walk you through your options so you can make a decision that fits your budget without cutting corners on quality.
Yes. We hold an active Home Improvement Contractor license in Massachusetts, and we’re fully insured. You can verify that with the state licensing board if you want to. We’re also an Owens Corning Preferred Contractor, which means we’ve met their requirements for quality, reliability, and customer service.
Our BuildZoom score puts us in the top 8% of contractors across Massachusetts. That ranking is based on licensing, insurance, project history, and customer feedback. It’s not something we paid for or made up—it’s a third-party evaluation of how we operate.
We’ve been in business since 2006, and we’re not going anywhere. You’re not hiring a fly-by-night crew that’s going to disappear after the job is done. If something comes up a year from now, you’ll still be able to reach us.
Yes. The materials we use come with manufacturer warranties—Owens Corning and Mule-Hide both back their products. On top of that, we warranty our workmanship. If something goes wrong because of how we installed your roof, we’ll come back and fix it.
The specifics depend on the products you choose and the scope of the work. We’ll go over all of that in writing before we start so there’s no confusion later. Some manufacturers offer extended warranties if the installation is done by a certified contractor, which we are.
What matters is that you’re covered if something goes wrong. A warranty is only as good as the company standing behind it, and we’ve been doing this long enough that you don’t have to worry about us disappearing when you need us.
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