Hear from Our Customers
When your roof leaks during a nor’easter, you’re not thinking about curb appeal. You’re thinking about water stains spreading across your ceiling, ruined insulation, and whether this is going to cost you thousands more if you wait another day.
Roof problems in Gloucester don’t stay small. Coastal wind drives rain sideways into weak spots. Freeze-thaw cycles turn minor cracks into major failures. What starts as a small leak becomes rotted decking, compromised structure, and an insurance claim you’re not sure will get approved.
You need someone who shows up when they say they will, knows exactly what they’re looking at when they climb up there, and can tell you honestly whether you need a patch or a full section replaced. That’s what roof repair should be—straightforward assessment, solid work, and a roof that holds up through next winter and the one after that.
Paradise Remodeling Inc works throughout Gloucester and knows what coastal weather does to roofs here. We’re fully licensed and insured, which matters more than it sounds like it should—it means proper permits, code compliance, and real accountability if something goes wrong.
We’re not storm chasers who show up after a hurricane and disappear before the next one. We’re local, we carry proper insurance, and our work gets inspected. When you call about a leak or storm damage, you’re talking to people who’ve repaired hundreds of roofs in this area and understand the difference between a quick patch and a repair that actually lasts.
Gloucester homes deal with salt air, ice dams, and wind that tests every shingle. Your roof takes a beating here, and fixing it right means understanding those specific conditions—not just following a generic checklist.
First, we come out and actually look at your roof. Not a satellite image, not a quote over the phone—someone climbs up there, checks the damage, looks at what’s underneath, and figures out what needs to happen. If it’s an emergency, we prioritize getting there fast.
You get a clear explanation of what’s wrong and what it’ll take to fix it. If your insurance might cover it, we’ll document everything properly and help you through that process. We’ve dealt with plenty of claims and know what adjusters look for.
Then we schedule the work around weather and your availability. We pull the necessary permits, order materials that match your existing roof, and get it done. The crew shows up on time, protects your property, completes the repair, and cleans up afterward. You’re not left guessing whether it’s finished or what happens next—we walk you through the completed work and make sure you’re clear on any maintenance going forward.
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Roof repair here means fixing storm damage—missing shingles, torn flashing, punctures from falling branches. It means stopping active leaks before they spread into your attic and walls. It means addressing ice dam damage after winter freezes water under your shingles and forces it into places it shouldn’t go.
We handle structural repairs when decking or rafters get compromised by long-term moisture. We replace sections of roof that failed prematurely or got damaged in ways your insurance will likely cover. And we do emergency tarping and temporary protection when you need your home secured right now, not next week.
Gloucester’s location means your roof faces harsher conditions than homes 20 miles inland. Salt air accelerates deterioration. Coastal storms hit harder. Your roof needs repairs that account for that—proper ventilation to prevent ice dams, flashing that won’t corrode in salt air, and shingles rated for high wind zones. That’s not upselling, that’s building to the environment you’re actually in.
If you’ve got active water coming in or major storm damage that’s exposing your home to the elements, we treat that as an emergency. Our goal is getting someone out within 24 hours to assess the damage and get temporary protection in place if needed.
Emergency response means tarping, securing loose materials, and preventing further water intrusion while we line up the full repair. We’re not going to leave your home exposed while we wait for perfect weather or a convenient schedule.
That said, after major storms, everyone’s calling at once. We prioritize based on severity—active leaks and structural concerns get handled before cosmetic damage. If you’re in a true emergency situation where water is pouring in, call us immediately and we’ll get you on the schedule as fast as possible.
It depends entirely on what caused the damage. Massachusetts homeowners insurance typically covers sudden events—wind damage, hail, falling trees, storm-related issues. What it doesn’t usually cover is gradual deterioration, poor maintenance, or damage from wear and tear over time.
If a storm rips shingles off your roof, that’s usually covered. If your 30-year-old roof is leaking because it’s reached the end of its lifespan, that’s on you. The key is documenting everything properly and filing claims correctly, which is where a lot of homeowners get tripped up.
We help with that process regularly. We know how to document damage in ways adjusters recognize, we understand what Massachusetts policies typically cover, and we can spot damage an adjuster might miss during their inspection. We can’t guarantee your claim gets approved, but we can make sure it’s filed right and includes everything it should.
Honest answer: if the damage is localized to one section and the rest of your roof is in decent shape, repair makes sense. If you’re looking at widespread issues, your roof is over 20 years old, or we’re finding problems in multiple areas, replacement is probably the smarter move.
Here’s what we look at: How old is your roof? What’s the extent of the damage? Is the decking underneath compromised? Are we seeing granule loss, curling, or other signs the shingles are failing? How many layers are already up there?
Sometimes a repair buys you a few more years before you need to budget for replacement. Sometimes it’s throwing money at a roof that’s going to need replacement within a year anyway. We’ll tell you which situation you’re in. If repair makes sense, we’ll do the repair. If it doesn’t, we’re not going to take your money for a fix that won’t last.
Ice dams form when heat escapes through your roof, melts snow up top, and that water runs down to your cold eaves where it refreezes. The ice builds up, creates a dam, and forces water back up under your shingles where it leaks into your home.
Fixing existing ice dam damage means repairing the leaks and water damage they caused—replacing damaged shingles, fixing flashing, addressing any interior damage. But the real fix is prevention: improving attic insulation and ventilation so heat stops escaping through your roof in the first place.
Gloucester winters are long and cold, which means ice dams are a recurring problem if your roof isn’t properly ventilated. We address both the immediate damage and the underlying cause. That might mean adding ridge vents, improving soffit ventilation, or upgrading attic insulation. Otherwise you’re just fixing the same problem every winter.
Minor repairs—replacing a few shingles, fixing flashing, sealing a small leak—usually take a few hours to half a day once we’re on site. Larger repairs involving multiple sections, structural work, or extensive damage can take one to three days depending on scope and weather.
The timeline also depends on permits, material availability, and scheduling around rain. We’re not working on your roof in a downpour, and some repairs require dry conditions to properly seal and adhere. We’ll give you a realistic timeframe upfront based on what your specific repair involves.
Emergency repairs get prioritized differently. If you need immediate protection, we get temporary measures in place fast, then schedule the permanent repair as soon as conditions allow. The goal is stopping further damage quickly, then completing quality work that lasts.
Yes, but here’s the reality: if your Gloucester home already has two or three layers of shingles, we’re limited in what we can repair effectively. Massachusetts code allows a maximum of two layers in most cases, and adding patches on top of multiple layers often doesn’t hold up well.
When we’re dealing with older homes that have multiple layers, we assess whether a repair will actually solve the problem or if we’re just delaying the inevitable. Sometimes the weight of multiple layers has already compromised the structure, or the layers underneath are deteriorating and causing the problems you’re seeing on top.
We’ll be straight with you about what makes sense. If a repair will hold and buy you time, we’ll do it. If the multiple layers mean you really need to strip everything down and start fresh, we’ll tell you that too. Older homes in Gloucester have specific challenges, and we’ve worked on enough of them to know what actually works versus what’s just a temporary band-aid.
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