Hear from Our Customers
You stop worrying about leaks every time it rains. You’re not calling around for emergency repairs when the next storm rolls through Salem. Your insurance claim actually gets handled properly because someone who knows what they’re looking at documented the damage.
The roof works. The gutters drain. The flashing holds. You’re not dealing with ice dams backing water into your attic when February hits and we get another 23 inches overnight.
That’s what matters. Not the sales pitch, not the before-and-after photos. You want to know your roof will hold up through another New England winter without you losing sleep over it. We’ve been doing this for 18 years because we handle the details that prevent callbacks. The stuff most homeowners never see but definitely feel when it’s done wrong.
Paradise Remodeling Inc is run by Feliciano Gomez, and we’ve been handling roofing and exterior work in the Salem area since 2006. We’re an Owens Corning Preferred Contractor, which means we meet their standards for quality and service. That’s not marketing language—it’s a certification they pull if you don’t maintain it.
We’re local. We know what Salem roofs deal with. The freeze-thaw cycles that crack shingles. The ice dams that form when your attic insulation isn’t right. The wind coming off the water that tests every nail and seal. We’ve seen what fails and what holds up.
You’ll work with the same crew from start to finish. We don’t subcontract your job to whoever’s available. When you call with a question after we’re done, you get a response. That’s how we’ve stayed in business this long.
You call or fill out the form. We schedule a time to come look at your roof—not just from the ground, but actually get up there. We’re looking for damage your insurance adjuster might miss, checking flashing, examining the decking condition, measuring everything properly.
You get a written estimate that breaks down materials and labor. No “we’ll figure it out as we go” pricing. If we find something unexpected when we tear off the old roof, we talk to you before we fix it. You know what you’re paying before we start.
We protect your property before we touch the roof. Tarps for landscaping, magnetic rollers for nails, equipment placed where it won’t rut your lawn. The crew shows up when we say they will and works straight through until it’s done. We don’t start your job, leave for three days to start someone else’s, then come back. You’re not living under a tarp hoping it doesn’t rain.
Final walkthrough happens with you there. We show you what we did, answer your questions, clean up completely. You get warranty information in writing. Then we leave you alone unless you need us.
Ready to get started?
Full tear-off and replacement when that’s what you need. Repairs when it’s not. We handle asphalt shingle roofs, which is what 60% of Salem homeowners have and what makes sense for our climate. We work with Mule Hide and Owens Corning materials because they hold up and because we can warranty them properly.
Ice dam prevention matters here. Salem gets the weather that causes them—snow, freeze-thaw cycles, the whole mess. We make sure your ventilation and insulation work together so you’re not dealing with water backing up under your shingles every winter. Most ice dam problems start in the attic, not on the roof.
Storm damage assessment and insurance work is something we do regularly. Massachusetts weather tests roofs hard. When you’ve got wind or hail damage, we document it properly so your claim doesn’t get denied over missing details. We’ve handled enough of these to know what insurance companies look for and what they try to avoid covering.
Emergency repairs get handled fast. A tarp isn’t a solution, it’s a stopgap. We get there, stop the immediate damage, then schedule the real fix. You’re not waiting a week while water pours into your house.
You’re looking at anywhere from $8,000 to $25,000+ depending on size, pitch, material choice, and what we find when we tear off the old roof. A typical Salem home with asphalt shingles usually falls in the $12,000-$18,000 range for a complete replacement.
That includes tear-off, new underlayment, shingles, flashing, ridge vents, and cleanup. It doesn’t include structural repairs if your decking is rotted, which we won’t know until we see it. About 20% of jobs need some decking work, usually around problem areas like valleys or where old leaks went unnoticed.
The cheapest bid isn’t usually the best move. You’re comparing material quality, labor warranties, and whether the contractor will still answer the phone in two years. We price fairly for quality work. If someone’s significantly cheaper, ask what they’re cutting to get there.
Most residential roofs in Salem take 2-4 days depending on size and complexity. A straightforward ranch might be done in two days if weather cooperates. A larger colonial with multiple valleys and dormers might take four.
We don’t stretch jobs out. The crew shows up, works a full day, and comes back the next day until it’s complete. You’re not waiting around wondering when we’ll show up again. Weather can delay things—we’re not working in heavy rain or high winds because that compromises the installation.
The actual schedule depends on what we find during tear-off. If your decking needs repair, that adds time. If we’re coordinating with your insurance company’s timeline, that can affect scheduling. We give you realistic timeframes upfront, not best-case scenarios that never happen.
Yes, and we know what insurance adjusters look for because we’ve done this hundreds of times. When you’ve got wind or hail damage, documentation matters. We take photos, note every damaged area, and provide detailed estimates that match what insurance companies expect to see.
Insurance adjusters sometimes miss damage or underestimate what needs replacement. We walk the roof with you and point out everything that’s compromised. Wind damage isn’t always obvious—it’s lifted shingles, broken seals, damaged flashing. Hail damage shows up as bruising on shingles that shortens their lifespan even if they’re not leaking yet.
We don’t handle the claim for you, but we provide the documentation and estimates you need to file it properly. We can be there when the adjuster comes if you want. Massachusetts homeowners insurance typically covers wind and hail damage, but you need to document it right or they’ll find reasons to deny coverage.
Asphalt shingles work well here and that’s what we install most often. They handle freeze-thaw cycles, shed snow properly, and last 20-30 years depending on quality. They’re also what insurance companies expect to see and what most Salem homes already have.
Architectural shingles are better than three-tab. They’re thicker, more wind-resistant, and hold up better in our weather. The cost difference is worth it for the extra 5-10 years of life you get. We use Owens Corning and Mule Hide products because they perform well and we can offer solid warranties on them.
Metal roofing is an option if you want something that lasts 50+ years, but it costs significantly more upfront. Slate looks great but it’s heavy, expensive, and requires specialized installation. For most Salem homeowners, quality architectural shingles are the right balance of cost, performance, and longevity.
If your roof is under 15 years old and you’ve got localized damage, repair usually makes sense. Storm damage in one area, a few missing shingles, flashing that needs replacement—those are repair situations.
Full replacement makes sense when your roof is 20+ years old, you’re seeing multiple leak points, shingles are curling or losing granules across the whole roof, or you’ve got widespread damage. At that point you’re just chasing problems. Repair costs add up fast when the whole system is failing.
We’ll tell you honestly which makes sense. If you can get another 5-7 years out of repairs, we’ll say so. If you’re throwing money at a roof that needs replacement anyway, we’ll tell you that too. We’re not trying to sell you a new roof if repair works—we want you to call us back when you actually need the replacement, not curse us for selling you something you didn’t need yet.
We watch the weather and plan accordingly. If rain is coming, we don’t tear off more roof than we can get covered that day. Modern underlayment is waterproof, so even if we get caught by a surprise shower, your house stays dry.
If we know heavy rain is forecast, we don’t start tear-off. We’re not putting you at risk to keep our schedule moving. A delay is better than water damage to your interior. We keep tarps on the truck for emergencies, but proper planning means we rarely need them.
The bigger weather concern in Salem is wind. We don’t install shingles in high winds because they won’t seal properly. We don’t work on icy roofs because that’s dangerous and the materials don’t install correctly. Your timeline might shift a day or two for weather, but the job gets done right.
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